Welcome to Shop Experience Pro. By accessing or using our website,
you agree to comply with and be bound by these Terms & Conditions.
1. Orders & Payments:
All orders are subject to availability and confirmation of payment.
Prices are displayed in USD and may change without prior notice.
We reserve the right to cancel or refuse any order at our discretion.
2. Shipping & Delivery:
Delivery times are estimates and may vary depending on location and
product availability. We are not responsible for delays caused by
third-party carriers or customs clearance.
3. User Responsibilities:
You agree to provide accurate personal and payment information.
Any misuse of this website, including fraudulent activity, may result
in account suspension and legal action.
4. Intellectual Property:
All content, images, branding, and designs on this website are the
property of Shop Experience Pro and may not be reproduced without
permission.
5. Limitation of Liability:
We are not liable for indirect or incidental damages arising from the
use of our website or products.
π Privacy policy
At Shop Experience Pro, your privacy is important to us.
This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect:
We may collect your name, email address, date of birth, shipping details,
and payment information when you place an order or subscribe to updates.
How We Use Your Information:
β’ Process orders and payments
β’ Send order confirmations and updates
β’ Provide customer support
β’ Improve our services and website experience
β’ Send promotional communications (if subscribed)
Data Protection:
We implement reasonable security measures to protect your personal data.
However, no online transmission is 100% secure.
Third-Party Sharing:
We do not sell your personal data. Information may be shared only with
trusted partners for payment processing and delivery services.
Your Rights:
You may request access, correction, or deletion of your personal data
at any time by contacting our support team.
π Return & refund
We want you to be satisfied with your purchase.
Please review our Return & Refund Policy below:
Return Period:
Most physical products may be returned within 30 days of delivery
if unused and in original packaging.
Non-Returnable Items:
β’ Gift cards and digital memberships
β’ Downloadable software (SaaS products)
β’ Personal care items once opened
Refund Process:
Once we receive and inspect your returned item, we will notify you
of approval or rejection. Approved refunds will be processed to your
original payment method within 5-10 business days.
Damaged or Defective Items:
If your item arrives damaged, please contact us within 7 days with
photos and order details for replacement or refund.
Shipping Costs:
Return shipping costs are the responsibility of the customer unless
the item is defective or incorrect.